Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and GoverningDocs Inc. (“Company,” “we,” “us,” or “our”) governing your access to and use of our website, applications, and services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

GoverningDocs provides AI-powered document analysis services for homeowners association (HOA), condominium, and strata documents. Our Services include document upload, automated analysis, report generation, and related features. The Services are designed to assist real estate professionals and homebuyers in reviewing and understanding HOA documentation.

3. Account Registration

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

3.5 Free Tools

Certain features of our Services, including our free CC&R and Reserve Study analysis tools, do not require account registration. When using these free tools:

• You are still bound by these Terms of Service
• Documents are processed using the same security standards (encryption in transit and at rest)
• You receive results via the email address you provide
• All provisions of these Terms apply, including the AI disclaimer (Section 6) and limitations of liability (Section 10)

4. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Upload documents you do not have the right to share
• Infringe on the intellectual property rights of others
• Transmit malware, viruses, or other malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for any fraudulent or deceptive purpose
• Reverse engineer or attempt to extract source code from the Services

5. User Content

5.1 Ownership

You retain ownership of all documents and content you upload to the Services (“User Content”). We do not claim ownership of your User Content.

5.2 License to Us

By uploading User Content, you grant us a limited, non-exclusive license to process, analyze, store, and display your User Content solely to provide the Services to you.

5.3 Your Responsibilities

You are solely responsible for ensuring you have the right to upload and share any documents with our Services. You represent that your User Content does not violate any third party's rights.

Note on HOA Documents: CC&Rs (Covenants, Conditions & Restrictions), HOA bylaws, reserve studies, and similar HOA documents are public records typically filed with county recorders and available through public records requests. These documents are routinely shared in real estate transactions and due diligence. By uploading such public documents, you are not violating any rights. However, you should not upload documents containing personal information of other individuals (such as owner rosters with contact information) without proper authorization.

6. AI-Generated Analysis

Our Services use artificial intelligence to analyze documents and generate reports. You acknowledge and agree that:

• AI-generated analysis is provided for informational purposes only
• AI analysis may contain errors or inaccuracies
• Our Services do not constitute legal, financial, or professional advice
• You should verify important findings with original documents and qualified professionals
• You are responsible for all decisions made based on our analysis

7. Fees and Payment

Certain features of our Services may require payment. By purchasing a subscription or credits:

• You agree to pay all applicable fees as described at the time of purchase
• Fees are non-refundable except as required by law or stated in our refund policy
• We may change our fees with reasonable notice
• You authorize us to charge your payment method for all fees owed

8. Intellectual Property

The Services, including all software, features, designs, text, graphics, and other content (excluding User Content), are owned by GoverningDocs Inc. and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our express written consent.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOVERNINGDOCS INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless GoverningDocs Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your User Content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. You may terminate your account at any time through your account settings.

Upon termination, your right to use the Services will immediately cease. Sections that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

15. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and GoverningDocs Inc. regarding the Services.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in effect.
• Waiver: Our failure to enforce any right does not waive our ability to enforce it later.
• Assignment: You may not assign these Terms without our consent. We may assign these Terms at any time.